Helfare Product Lifespan Warranty

All products purchased from this website come with the Helfare Limited Product Lifespan Warranty. 

WHAT DOES PRODUCT LIFESPAN MEAN?

 

Product Lifespan means the usual and customary wearable life of the product. The Product Lifespan does not mean for your lifetime or mean a time period that is indefinite. The manner in which the product is used directly impacts the usual and customary wearable life of the product, as materials will deteriorate and fade over time and moving parts will also wear. Helfare products are designed for long life and durability, if care instructions are followed carefully. Product Lifespan will be determined at our discretion and we will take into account at least the following factors: the type and nature of the product, the nature of the use of the product, nature of the product issue involved, and age of the product. 

 

WHAT THIS WARRANTY DOES NOT COVER?

 

THIS LIMITED WARRANTY DOES NOT COVER AND HELFARE IS NOT RESPONSIBLE FOR:

  1. DAMAGES CAUSED BY MISUSE, ABUSE, OR BY ACCIDENT OR NEGLIGENCE

  2. FAILURE TO OBSERVE CARE INSTRUCTIONS INCLUDING INCORRECT LAUNDERING;

  3. DAMAGE CAUSED BY RIPS, CUTS OR TEARS;

  4. BURNS AND ABRASIONS;

  5. DOWN AND/OR FEATHER MIGRATION AND PULL-THROUGH;

  6. NORMAL WEAR AND TEAR;

  7. COSMETIC DAMAGE (I.E., MINOR SCRATCHES, SURFACE DEFORMATIONS, OR DISCOLORATION) INCLUDING NATURAL FADING OF COLORS;

  8. UNAUTHORIZED MODIFICATION OR ALTERATION INCLUDING ANY REPAIR DONE OUTSIDE OF HELFARE CUSTOMER SERVICE;

  9. PRODUCTS WITH REMOVED OR DEFACED HOLOGRAMS, DATE CODES, OR TAGS;

  10. PRODUCTS PURCHASED FROM UNAUTHORIZED DEALERS